FAQ

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When do I get my password?

Once purchased you will receive an email which will contain the details on how to access your course. Make sure to check your junk folder if you fail to receive the email within an hour of your purchase

How long do I have access to the course?

Once purchased the courses are yours to keep, and take at your own pace. Rewind, review, etc for as long as you like. So you can buy now, and watch later when time permits!

What is the difference between the live and online courses?

The content for both the full adult (Piston Science series) and pediatrics (Dynamic Core 4 Kids series) is essentially the same as the live versions of the courses. The online versions have been enhanced with additional materials, cases, videos and self guided labs to assist with online learning. 

Can I get credits for taking your courses?

Sorry, the courses are currently not approved for CEUs. However, we are working towards certification through FSBPT. In the meantime, most states have a retroactive process to get courses approved. For CEU submissions, most boards require course information that is provided in the course tools segment on the course details page or found at the bottom of the actual course page (paid access only). After you have successfully passed a provided post-test, you will have access to a course completion certificate to support your submission. Join the newsletter for updates on course CEU approval.

Can I share a course with a friend or colleague? How does the group discount work?

Each course purchase is for a single viewer only. If you are interested in group/staff viewing, please contact admin at mentoring@juliewiebept.com to arrange a group discount code specifically for your group. The larger the group, the larger the discount. Each individual must purchase separately with the discount code, and agree to the terms and conditions (legal). This provides each participant with their own copy to review at their pace, in addition to the opportunity to interact with colleagues as you all work collectively through the material. Real time group online mentoring for Q and A is available with Julie to support your distance learning as you work through each module or after completing the course. Contact admin at mentoring@juliewiebept.com to set up a group discount and group mentoring.

What course should I take?

Many ask which online bundle or course is best for them. My best answer is: if you want to understand the material at depth and apply the approach and ideas different types of practice, training programs, patient challenges, and fitness goals is to dive into the full Piston Science series. If you want to dig even deeper on female athletes take the Female Athlete: Ready for Impact Course? If you need a tool for patients, practical step-by-step tips for implementation of all you have learned at depth, cueing examples, etc. The Pelvic Floor Piston: Foundation for Fitness has been designed for women, with accessibility and ‘how-to’ in mind. It is a great resource for your patients, consider becoming an affiliate here, to share it with them.  I recognize this is quite an investment, so there are smaller bundles that can get you started on an approach that bridges ortho/sports medicine/fitness and pelvic health such as Sports Medicine Bundle B

Thanks for your interest in the course material! Consider online mentoring for any lingering questions after you have completed the course work! 
 

Technical Support

Having difficulty accessing a course you have purchased? Here are some things you can try:

  1. Double check to make sure you are using the correct password. If you are copy and pasting the password make sure that you didn’t accidentally also copy and spaces around the password.
  2. Clear your browser’s cache. Instructions on how to do that are located here: http://www.wikihow.com/Clear-Your-Browser’s-Cookies
  3. If all else fails please email us at support@juliewiebept.com with as much detail about the problem you are experiencing and we’ll get back to you as soon as possible!
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